About Us
CCTV User Group membership sets the standards for professional and ethical CCTV operations across UK public space surveillance.
The CCTV User Group is the voice of professional Public Space Surveillance (PSS or CCTV) across the UK, supporting and encouraging excellence within our membership; educating the industry on the value of compliant and professional Public Space Surveillance (PSS) and creating an environment in which our members can flourish through the sharing of knowledge, training and experience.
Our membership spans the UK CCTV industry, from local government to police and from housing providers to corporate property landlords, facilities management, and university campuses. Within the industry, we have training providers, hardware and software developers, equipment and systems manufacturers and innovators, security consultants, system designers, and integrators as members.
Membership Management
Providing CCTV User Group Membership management, advice & guidance. Enabling Member access to sample template policies, best-practice briefing papers, compliance documents, draft procedures and surveillance standards. Supporting Member regional groups for professional learning, providing them with links to high-quality training & support and always promoting compliance. We also deliver an annual members CCTV & security seminar & exhibition specific to their needs.
In the near future, we will bringing new & innovative services to our Members.
Here to help and support
The CCTV User Group was formed in 1998 to support Local Authority CCTV Managers in creating policies and procedures to manage the use of this emerging new form of evidence.
The original CCTV Code of Practice was developed by Members of the CCTV User Group by those early practitioners of this technology in the search for compliance, regulation, image quality standards and the protection of the privacy of the UK public.
We focus on promoting an ethical, proportionate and lawful approach to monitoring public spaces using CCTV cameras.
To this day, the group is led by operational CCTV professionals for the benefit of all UK CCTV system managers regardless of how experienced or knowledgeable they may be. If you need support managing any aspects of your CCTV services, we will be able to guide you in an informative, supportive and non-judgemental way. We realise that all of us have to learn and develop the skills required.
Contact us to find out how we can support you.
Promoting Voluntary Adoption
The CCTV User Group is committed to supporting organisations that are keen to be voluntary adopters of the Biometrics & Surveillance Camera Commissioner's Surveillance Camera Code of Practice. As an active and key contributor to the work of the Biometrics & Surveillance Camera Commissioner (BSCC), we are keen to work with multiple organisations to support this strategy. If you want to know more, please contact us using the 'Contact Us' form in the footer below.
What We Do
Working at the highest level
We assist with the creation of CCTV policy, procedures, standards, and guidance. We also provide up-to-date information and advice from the Information Commissioners' Office (ICO), Biometrics & Surveillance Camera Commissioner (BSCC), and key industry partner news, products, and comments to our Members.
Representing the interests of our Members, supporting & promoting the use of CCTV in the most compliant & ethical manner possible.
Many of the UK's leading CCTV industry titans are Business Partner Members of the CCTV User Group. Through them, we provide updates on the latest innovations & technology to members.
Our national conference events, since 1997, and our planned regional seminars and training activities provide business members with corporate & business opportunities to engage with professional CCTV users so that they can understand their operational needs & challenges across the UK.
Connected with the
best
Working Together
We share professional knowledge and best practices to help broaden compliance & increase the adoption of standards towards demonstrable ethical surveillance. To welcome & promote an academic environment to assist research into the effectiveness of CCTV and to influence positive public perceptions of it. And lastly, to participate in the creation & development of innovations.
Members have access to the best resources, help & advice.
Delivering the highest quality annual conference & online webinar events and representing our Members at regional and national levels to provide support in every aspect of their work. We are keen to hear from associated groups & users of CCTV to broaden the adoption of all aspects of ethical compliance & respect for privacy.
Members have access to discounted event tickets, document & template downloads, free webinars and a personal advice line.
Membership Has Benefits
Always learning, listening and sharing
To work closely with our training partner Members to support the delivery of the best training in the field. To provide access to CPD (Continuing Professional Development) at regional and national seminars & conferences so that our Members can demonstrate they are the best at what they do.
Industry Sectors
Public spaces and night-time economy
Public health, clinics and treatment centres
Car Parking, Moving Vehicle Enforcement, Highways England, Park Mark accreditation
Landmarks and Critical National Infrastructure
Sports and events
Fitness and well-being